• Costco Casuarina -WA
• Part Time Position Minimum 24 hours per week
• Rotating roster which will include weekend and starts from 5am or finishing as late as 11pm

POSITION SUMMARY

Assists members in ordering eyeglasses and lenses. Adjusts and dispenses eyeglasses and contacts. Measures and determines bifocal and multifocal placement. Processes orders. Oversees non-licensed apprentices.  Cleans department area. Assists members while providing prompt and courteous member service. Follows proper safety and security procedures and standards. 

Job Duties/Essential Functions

• Coach, train and mentor other Optical department employees
• Assist members with choosing eyeglasses frames and lens options appropriate to prescription

• Fit and adjust lenses to eyeglass frames

• Dispense eyeglasses and contacts

• Measure member’s eyes for pupillary distance and determine bifocal placement

• Answer questions and addresses problems regarding prescriptions

• Place special orders to outside suppliers

• Stock department equipment, merchandise and supplies

• Follows department procedures and standards for production, record keeping, merchandising and merchandise storage

• Cleans department and ensure the register’s cleanliness

• Take optical measurements and educate members on best products to meet visual aids

• Count register at sign on

• Order change, cash, and increase loans when needed

• Make witnessed drops/deposits of excess funds to the vault

• Order cash increases and counts own register at shift end to maintain accurate register funds

• Receive accurate payment for merchandise, make change, process checks, credit, and debit changes according to proper departmental procedures for paperwork and the performance of duties

• Exercise discretion and confidentiality with all patient information

• Follow proper Optical Centre, general safety, and security procedures and standards

• Assist in other departments of the warehouse as necessary

• Provide prompt and courteous customer service to members, employees and suppliers.

Ability to operate vehicles, equipment or machinery

• Computer, phone, copier, cash register, cardboard baler, trash compactor, hand held scanner, pupilometer, lensometer, frame warmer, small pliers and screwdriver.

Non-Essential Functions

• Assists with front end duties and in other departments of the warehouse as necessary.

Qualifications (Costco-specific or industry specific skills that candidates should possess):

Education/Training: High School Certificate or higher

Licenses/Certifications: Experience within the Optical Industry Beneficial

Experience/Skills: Appropriate Optometry or equivalent experience preferred
                           Demonstrated outstanding patient care
                           Strong customer service, interpersonal and communication
                           skills Basic knowledge of Google Suite (Docs, Sheets, Slides)
                           Basic math skills

* If successful, you will be required to undertake role & department specific training within specified timeframes